All returns must be registered before reaching our warehouse. We cannot be held accountable for returns sent without prior notification.
US Orders
- Ensure your product adheres to our Return Policy and email us at help@irresistibleme.com a photo showing the seal intact on the main side of the tube or bag along with the reason for the return.
- For wigs and hair toppers, no photo is required. However, please email us a confirmation that the items are in the same condition as when received (the lace must be intact, and the hair should not be styled, washed, cut, or dyed).
- Once you've emailed us, and we've received the requested details, we'll send you a return label.
International orders
We don't provide prepaid return labels for international returns. Customers are responsible for return shipping costs outside the U.S.
- Ship it to:📍 Elogistic / Irresistible Me Returns (EL115), 1175 Florence Columbus Road, B25-B26, Bordentown, NJ, 08505, United States
- Email us the tracking number at help@irresistibleme.com. (Please note that we need the tracking number to confirm receipt and processing of your return.)
Return processing time
Returns are typically processed within 10 business days from the date we receive them at the warehouse. Once processed, our customer care team will reach out to you.